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How to fix the 10 most common Magento 1.x problems?

How to fix the 10 most common Magento 1.x problems?

How to configure Magento to work with a new domain?

There are two things you should do in order to configure Magento to work with a new domain:

Edit the Magento database

Go to your Site Tools > Site > MySQL > phpMyAdmin. Select your Magento database from the left menu, find the table called core_config_dataand click on it. Click the Browse tab and edit the first two fields:


by clicking the pen icon in front of each of them. Replace your old domain name with your new one and click Go to save the change.

Clear the Magento cache

The Magento cache folder is located in your Magento installation directory > /var/cache. To clear the cache, simply delete the folder. Many Magento issues can be fixed just by deleting the cache.

How to reset Magento Admin Password?

To change your Magento admin password, go to your Site Tools > Site > MySQL > phpMyAdmin, select your Magento database, click the SQL tab and paste this query:

UPDATE admin_user SET `password` = md5('YOUR_NEW_PASSWORD'), is_active = 1 WHERE `username` = 

Note: You have to change YOUR_NEW_PASSWORD with your new password, and change YOUR_ADMIN_USERNAME to your Magento admin username.

Execute the query by clicking Go and your password will be changed.

How to enable Search Engine Friendly URLs in Magento?

To enable Search Engine Friendly URLs in Magento, you have to log in to the Magento administration area and go to SystemConfiguration. Under the General navigation menu, switch to Web from the sub-navigation panel on the left.

When the page loads, you will see blue lines which represent closed options tablets. Click on the Search Engines Optimization tab and turn on the Use Web Server Rewrites (mark as Yes). Click on Save Config and your Magento SEF URLs will be enabled.

How to speed up Magento?

Many Magento issues are caused by slow performance. The recommended way to speed up Magento’s performance is to enable its Compilation function.  The performance increase is between 25%-50% on page loads.

You can enable Magento Compilation from your Magento admin panel > System > Tools > Compilation.

How to redirect Magento to open through www?

For SEO and usability purposes you may want to redirect your visitors to open your site only through www (http://www.yourdomain.com).

To do this in Magento, you should open the .htaccess file in the folder where your Magento is installed. In it locate the RewriteEngine on line and right after it add the following lines:

RewriteCond %{HTTP_HOST} ^yourdomain.com$ [NC]
RewriteRule ^(.*)$ http://www.yourdomain.com/$1 [R=301,L]

Once you do this, save the .htaccess file and log in to the Magento admin area > System > Configuration menu and from the left panel click Web.

Unfold the Unsecure and Secure set of options and change the Base URL option from http://yourdomain.com to http://www.yourdomain.com.

Save the changes and your Magento will start working through www.yourdomain.com only!

How to disable the Compare products functionality?

You can disable the Compare products functionality in Magento easily. First, edit app/code/core/Mage/Catalog/Helper/Product/Compare.php and change the following code:

public function getAddUrl($product){return $this->_getUrl(’catalog/product_compare/add’, $this->_getUrlParams($product));}


 function getAddUrl($product){//return 
$this->_getUrlParams($product)); return false;}

Then edit ./app/design/frontend/base/default/layout/catalog.xml (if you are using a different Magento theme, enter its name instead of default) and change the following code:

type="catalog/product_compare_sidebar" before="cart_sidebar" 


 <block type="catalog/product_compare_sidebar" before="cart_sidebar" 
template="catalog/product/compare/sidebar.phtml"/> -->

Flush the Magento cache from your Magento admin area > System > Cache Management.

How to set up a blog in Magento?

It is not difficult to set up a blog in Magento. However, note that this functionality is not included by default and you will have to use a custom extension to add it.

You can search Magento Connect for an extension that will fully suit your needs. One of the popular free extensions that you can use is the Magento Blog – Community Edition.

Once the extension is installed, you will have one additional section in the top menu of your Magento admin area called Blog. From there you can adjust the newly-installed Blog settings, add posts, etc.

How to add a Contact Us form in Magento?

Magento includes contact form functionality by default. A link to a contact form can usually be found in the footer of your Magento installation.

Of course, you can add a contact form on any page. All you need to do is:

  • Log in to the administrator area.
  • Go to CMS > Pages.
  • Select the page you want to edit or create a new page.

Paste the following code using the HTML option of the WYSIWYG editor:

 CONTACT FORM CODE BEGIN–>{{block type='core/template' 
name='contactForm' template='contacts/form.phtml'}}<!– CONTACT FORM 

Save the changes and the contact form will appear on the desired page.

“Access denied” issue

As a solution to the “Access denied” issue, you should log out from the Magento admin area and then log in again.

If the above does not help, you should reset the admin privileges. This can be done through the Magento admin area > System > Permissions > Roles > Administrators.

Click on the Role Resources option from the left menu and make sure that Resource Access is set to All.

Click on Save Role and the permissions will be reset.

How to set a custom group of users?

You can add a new group from the Magento admin area > Customers > Customer Groups > Add New Customer Group.

Once a customer registers, you can change the group he/she belongs to from the Magento admin area > Customers > Manage Customers. Click on the Edit link next to the customer and change the group from the Account Information > Customer Group. Click Save Customer.

Set the discount from Promotions > Catalog Price Rules > Add New Rule.

In the Customer Groups select the customers’ groups for which the promotion is valid. Enter the other details, set the rule actions and conditions. Finally, click Save Rule.

The above ten tips will hopefully help you resolve at least some of the Magento issues you have faced or are about to face.

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