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How can I add a collaborator to my Email Marketing service?

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Last update: Mar 26, 2026 1 min read

To add a collaborator to your Email Marketing service, follow these steps:

  1. Go to your SiteGround Client Area > Services.
  2. On the All Services page, go to Email Marketing and click Manage.
  3. On My Email Marketing Plans page, select the plan you want to provide collaborators access to.
    If you are in List View, click on its Actions menu and select Manage Collaborators.
    If you are in Grid View, click its Settings button and open the Collaborators tab.

    Email Marketing plans page in SiteGround Client Area with a highlighted button Manage Collaborators
  4. From the Collaborators tab, click on Add Collaborator.
    Add Collaborator button in the settings page of an Email Marketing plan in SiteGround Client Area
  5. A pop-up window will appear where you can select a new or existing collaborator to grant access to your Email Marketing service. If this is the first time you’re working with this person, select the New User option. Enter their Name and Email, and click Add.
    If you’ve previously granted this person access to other sites/services, click on their name from the drop-down menu and click Add.

    A pop-up window for adding a new collaborator to an Email Marketing plan

The person will receive an email to accept the collaboration in the next 48 hours before the invite expires.

You can also manage your collaborators from the Manage Users page. This is your central hub for all collaborator permissions. From there, you can grant or remove access as your team’s needs change. For a detailed walkthrough, read our full guide on collaborator management.

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