SiteGround Reviews by Real Customers

Check out the SiteGround Reviews left by our customers

At SiteGround, we encourage our customers to rate our service and share their experience after interacting with our support. The numbers speak for themselves as we consistently receive 5-star ratings and enthusiastic messages from happy clients. We pride ourselves on maintaining high standards so our customers continue to trust us with their sites.

5.0 out of 5.0

Your customer service agents are amazing. Atanas was especially personable, friendly and helpful. I cant speak highly enough of him and his service.

(wripplemarketing.com)
5.0 out of 5.0

Lacho went above and beyond to help me get my site back up. I tried to change a few things and just ended up doing more damage. Lacho was able to explain and restore my website in about 25mins, after troubleshooting together. Seriously a lifesaver!! Thanks, Lacho and Siteground team

(otterwize.com)
5.0 out of 5.0

Veronika was both cheerful and helpful! People like her are part of the many reasons that I love SiteGround!

5.0 out of 5.0

My first time using live chat support on Siteground and I'm very impressed with the authentic support. Unlike bluehost and godaddy, I didn't have to deal with the annoying scripts and drawn out requests! Thanks Preslav.

5.0 out of 5.0

Lilia was absolutely fantastic! I am not tech savvy at all and she was able to walk me through all the technical difficulties I was experiencing and gave me advice on best steps to move forward including explaining some of the benefits of the different add ons available and why they are great. She was patient and stayed on the chat line as a support as I implemented the steps to resolve the issue and she helped me reach a resolution quickly after I had struggled for several hours trying to work through it on my own. I had heard great things about SiteGround’s customer service but this was above and beyond my expectations. I’m very grateful and will highly recommend SiteGround simply based off of this experience. She is an asset to your customer service team.

(landeenairiaq.com)
5.0 out of 5.0

Just like all Site Ground employees, Stanimir did not disappoint, extremely helpful and engaging, thank you Stanimir!

(driverevenue.marketing)
5.0 out of 5.0

Samuil was awesome. I had a real "spaghetti bowl" of a problem and we got it all sorted out. He really went above and beyond as we tried different things. And then suddenly, my new website showed up! Thanks, Sami and the whole SG team for being so awesome! You rock!!

5.0 out of 5.0

Zhorzh was SO helpful, I actually found myself in several chats with him and he was super kind every time. Above and beyond. This is why I love Siteground and push for my clients to use it. He deserves a million cookies and a hefty raise!

(gadgetlabrepair.com)
5.0 out of 5.0

I could not have been happier with the help I received from Mladen M. He resolved my issue (PHP error codes) so quickly and easily it is clear that he is an expert at what he does. Excellent customer service. Thank you again!!

(ucg.org.au)
5.0 out of 5.0

Kristiyana provided excellent friendly and helpful service. Well done Siteground, once again.

(caityquilter.com)
5.0 out of 5.0

Viktor was so wonderfully patient and helpful with me this evening, I cannot praise him highly enough! He took me step by step through solving my problems and sent lots of screenshots so I could see clearly what I was supposed to be doing. He even restored my site which I thought had been lost to another domain name server (but which I was paying for) and I'm so happy! I'm not very computer literate, but Viktor really made everything seem simple and manageable. He made my day. FIVE star service, with a smile!

(irina-albrecht.com)
5.0 out of 5.0

Very very very good support!! Very professional, profound and polite!

Many companies should learn from Siteground how to provide high quality support! Excellent!! Thanks!

(photonews247.com)
5.0 out of 5.0

These guys are the best... They fixed my mess up in record time.. Siteground has the best support on the globe..

(majahainc.co.bw)
5.0 out of 5.0

I have never had such help from a sales representative, just another reason to know that Siteground is best for my needs. Thank you very much for this

(foxhounddigital.com)
5.0 out of 5.0

As always, Siteground has amazing service and support. Viktor waited patiently for me as I fiddled about gathering info for my dilemma. Thank you, Viktor!

(redlinelandcruisers.com)
5.0 out of 5.0

Viktor P. is AWESOME! I explained the error I had and he explained the steps I should take. He had the foresight to make a back up for me. I am not sure if I deleted my whole site or there was an error but I lost everything! Viktor was able to bring everything back for me and get my staging site pushed live. It was very nerve-racking time with him but Viktor talked me through each step! I cannot thank him enough. This is why I ONLY host with Siteground. Their help support is great!

(teamtupper.com)
5.0 out of 5.0

Have other options for hosting that are cheaper, but sticking with SG because the LIVE CHAT SUPPORT IS AWESOME. Thank you for keeping this available to help us.

5.0 out of 5.0

This is already the nth time I have sought Siteground's support and it has always been an excellent quality of walkthrough, fixes and adjustments that they have assisted me with.

(myrainbowprojects.com)
5.0 out of 5.0

I was having problems at home with my internet connection for days. I tried restoring and backdating my account without success multiple times without success. Then an excellent Siteground representative assisted me. His name is Petar M. I am so grateful for the services and excellent web hosting assistance he provided for me and my online business. This is just one of the reasons I have been using Siteground for the past five years. People like Petar M. are what drives their excellent world-class web hosting services. Without exaggeration, how can I ever leave Siteground when people like Petar makes my life very easy.

5.0 out of 5.0

Best support and execution that of my life! Never found this type of support from other hosting company!

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