Celebrating a Year of Website Success: Your Website Year in Review
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As we wave goodbye to the passing year, we invite you to take a moment and reveal the amazing transformation of millions of websites, hosted with SiteGround.
See how websites changed in 2023, explore website speed, security, sustainability, and more. View your customized report per website by clicking the Login button on our Website Year In Review page. Here’s a sneak peek of the milestones we achieved together this year. ❤️💪
Faster and Better-Performing Websites
In 2023, an impressive 85% speed boost was experienced by 82% of websites that migrated to SiteGround, thanks to our hosting infrastructure and numerous website optimization technologies. We continued to help clients make their websites faster after hosting with us.
Performance stats were delivered directly to our clients’ inboxes showing them what exactly they could improve on their websites, which led to an average 70% monthly performance score for SiteGround-hosted sites. The expansion of our global data center and CDN network was another milestone we’re proud of as it also contributed to improving the performance and loading speed of clients’ websites.
Even Stronger Website Security
We ensured extra peace of mind for website owners by keeping their sites safe on multiple levels. Every day, our AI brute-force prevention system blocks an average of 670,000,000 harmful requests, and our Spam Protection solution filters 12 million spam emails. We also proactively update our server software when major web threats appear to keep clients’ websites safe.
Thanks to this approach, in 2023, our users remained unaffected by the HTTP/2 Rapid Reset Attack, Exim’s mail vulnerability, and many others. On top of that, our customers achieved a 70% monthly security score on average, following the actionable tips regarding our suite of security tools, received in their monthly reports.
Empowered Small Businesses & Creators
In 2023, we were committed to helping clients not only with quality hosting but with more tools to grow their businesses online. With the launch of the SiteGround Email Marketing tool, we helped them elevate marketing communication easily, with no technical or design skills. Over 7,000 enthusiasts learned how to start their online business in just 30 days with our email course.
Greener Websites & Planet-friendly Initiatives
Minimizing websites’ carbon footprint was another priority for us. We’re happy that in the past 12 months, we provided sustainable hosting and multiple speed-boosting features to our clients that led to 3 times less CO2 emissions of the websites hosted on our platform, compared to the average site.
With the help of our customers and followers, we also planted a forest with 11,400 trees. With our support for the platform Tree Nation, a tree was planted for every single share of our Sustainability Report on social media. Isn’t that amazing!
Thank You for the Recognition!
Along with making clients’ websites greener, faster, and safer, in 2023, we made sure to support our users all the way. Our award-winning Customer Care and Support teams solved over 965,214 website requests this year with an average resolution time of 15 minutes on chat, and 20 minutes on tickets! No wonder they got a bronze Stevie Award for Customer Service Department of the Year after competing with teams from 61 nations.
Our AI assistant also helped deliver detailed information instantly, answering more than 110,000 questions just within the first couple of months since its release in 2023. But for you, the true impact of all these efforts is measured in client feedback. So we couldn’t wait for the results from our annual client survey to start coming in!
For a sixth consecutive year, our annual survey revealed a 98% Client Satisfaction Rate for our overall hosting service. It is based on our customers’ evaluation of our website security services, loading speed, server uptime, customer support, range of tools, additional services, and value for money. Thank you!